Returns & Exchanges

We want you to love your skin, which is why we offer a 60-day money-back guarantee on all products purchased directly from our site. If you are not completely satisfied with your Murad results, simply return the item for a full refund of the purchase price.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select the reason for your return to generate a pre-paid USPS or FedEx shipping label, which will be emailed to you immediately for printing.

• 3.
  Pack Your Products

  Securely place the products in their original packaging or a sturdy box, ensuring any glass containers are well-protected, and attach the pre-paid label to the exterior.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once received at our warehouse, your refund will be processed to your original payment method within 7-10 business days.